Shipping Information

Shipping Information for Singapore

Rookie SG is a Malaysian company.
All Rookie SG orders are shipped directly from our warehouse in Malaysia.

Available shipping methods

 

General Information

1. Due to exchange rate fluctuations, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

2. Please check with your local customs office in Singapore to see if you can import the items and if any additional licenses or permits are needed.

Customs Information

3. For information about customs, import duties, and more please visit: Singapore Customs

If your order value exceeds SGD 350, the entire sum would be subject to Goods and Services Tax (GST).

"Rookie SG will not be liable for packages held or confiscated by customs."

Restrictions

4. At Rookie SG, we respect the rules and regulations of the Singapore government and do our best to block Customs prohibited products from our site. However, please be aware, the following substances cannot be imported into Singapore: DHEA and products containing poppy seeds and hemp.

Shipping

5. The Estimated Delivery window provided by Rookie SG reflects most standard deliveries. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of Rookie SG's control.

6. You may have to pay import taxes, customs duties, or a brokerage (handling) fee for your order. These charges are separate from your shipping fee, and you will be billed directly from the carrier of your choice.

Carrier Order limit Tax & Duties Tracking Contact Info
SF Logistics Max $350.00 Not Included Full tracking +65 1800 311 1111